Terms of Service

Last updated: December 15, 2024

Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and GeoInfer ("Company," "we," "us," or "our") regarding your use of our AI-powered geolocation service and related website (collectively, the "Service").

By accessing, browsing, or using our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not access or use our Service.

Description of Service

GeoInfer provides an AI-powered geolocation service that analyzes images to predict their geographic location. Our Service includes:

  • Image Analysis: Upload images for AI-powered location prediction
  • Geolocation Results: Receive location estimates with confidence scores
  • API Access: Programmatic access to our geolocation capabilities
  • Web Interface: User-friendly web application for image analysis
  • Support Services: Customer support and technical assistance

Our Service is designed for professional use cases including OSINT investigations, law enforcement, journalism, and security applications.

Eligibility

To use our Service, you must:

  • Be at least 18 years of age or the age of majority in your jurisdiction
  • Have the legal capacity to enter into binding contracts
  • Not be prohibited from using the Service under applicable laws
  • Provide accurate and complete registration information
  • Maintain the security and confidentiality of your account credentials

By using our Service, you represent and warrant that you meet these eligibility requirements.

User Accounts

Account Creation

To access certain features of our Service, you must create an account by providing:

  • Valid email address
  • Secure password meeting our security requirements
  • Accurate profile information
  • Acceptance of these Terms and our Privacy Policy

Account Security

You are responsible for:

  • Maintaining the confidentiality of your login credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use
  • Using strong, unique passwords and enabling two-factor authentication when available

Account Termination

We reserve the right to suspend or terminate your account if you:

  • Violate these Terms or our Acceptable Use Policy
  • Engage in fraudulent or illegal activities
  • Fail to pay applicable fees
  • Remain inactive for an extended period (12+ months)

Acceptable Use Policy

Permitted Uses

You may use our Service for legitimate purposes, including:

  • OSINT Investigations: Open source intelligence gathering and analysis
  • Law Enforcement: Criminal investigations and evidence analysis (with proper authorization)
  • Journalism: News reporting and fact-checking activities
  • Security Research: Academic and professional security research
  • Personal Use: Non-commercial analysis of your own images

Prohibited Uses

You may not use our Service to:

  • Illegal Activities: Any unlawful purpose or activity
  • Privacy Violations: Stalking, harassment, or unauthorized surveillance
  • Harmful Content: Analyze images containing illegal, harmful, or exploitative content
  • System Abuse: Attempt to reverse engineer, hack, or compromise our systems
  • Spam or Abuse: Send unsolicited communications or abuse our support systems
  • Competitive Intelligence: Use our Service to develop competing products

Content Policies

When using our Service, you must not upload images that:

  • Contain illegal content or violate applicable laws
  • Infringe on intellectual property rights of others
  • Contain malware, viruses, or malicious code
  • Depict minors in inappropriate contexts
  • Violate privacy rights of individuals

Intellectual Property Rights

Our Intellectual Property

The Service and all related technology, including but not limited to:

  • AI models and algorithms
  • Software code and architecture
  • User interface and design elements
  • Trademarks, logos, and branding
  • Documentation and training materials

Are owned by GeoInfer and protected by intellectual property laws. No rights are granted to you except as expressly set forth in these Terms.

User Content

You retain ownership of images you upload to our Service. However, you grant us a limited license to:

  • Process images to provide geolocation analysis
  • Use aggregated, anonymized data to improve our Service
  • Store analysis results and metadata as described in our Privacy Policy

Important: Uploaded images are processed in real-time and are not stored on our servers.

License Grants

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable license to use our Service for your intended purposes. This license does not include the right to:

  • Sublicense, sell, or distribute our Service
  • Modify, reverse engineer, or create derivative works
  • Remove or alter proprietary notices
  • Use our Service beyond your subscription limits

Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

Key privacy commitments:

  • No Image Storage: Uploaded images are processed in real-time and immediately discarded
  • Data Minimization: We collect only the information necessary to provide our Service
  • Security: Industry-standard security measures protect your data
  • Transparency: Clear information about our data practices

Payment Terms

Subscription Plans

We offer various subscription plans with different features and usage limits. Current pricing and plan details are available on our website. All fees are quoted in US Dollars unless otherwise specified.

Billing and Payment

  • Payment Methods: We accept major credit cards and other payment methods as displayed at checkout
  • Recurring Billing: Subscription fees are billed in advance on a recurring basis
  • Price Changes: We may change our pricing with 30 days' notice
  • Taxes: You are responsible for applicable taxes
  • Failed Payments: Failed payments may result in service suspension

Refunds and Cancellation

  • Cancellation: You may cancel your subscription at any time through your account settings
  • Effective Date: Cancellations take effect at the end of the current billing period
  • Refunds: We do not provide refunds for partial months or unused services
  • Free Trials: Free trial terms are specified at signup and may be modified

Service Availability

Uptime and Maintenance

We strive to maintain high service availability but cannot guarantee uninterrupted access. We may:

  • Perform scheduled maintenance with advance notice
  • Implement emergency maintenance as needed
  • Experience temporary outages due to technical issues
  • Modify or discontinue features with reasonable notice

API Usage

API access is subject to:

  • Rate Limits: Usage limits based on your subscription plan
  • Authentication: Valid API keys required for all requests
  • Monitoring: We monitor API usage for compliance and performance
  • Changes: API specifications may change with reasonable notice

Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. We disclaim all warranties, express or implied, including:

  • Accuracy: We do not guarantee the accuracy of geolocation predictions
  • Availability: Continuous, uninterrupted access to the Service
  • Fitness: Suitability for any particular purpose
  • Non-Infringement: That the Service will not infringe third-party rights
  • Security: Complete security against all threats

AI Limitations: Our AI models provide predictions based on visual analysis. Results should be verified through additional means for critical applications.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, GEOINFER SHALL NOT BE LIABLE FOR:

  • Indirect Damages: Consequential, incidental, or punitive damages
  • Business Losses: Lost profits, revenue, or business opportunities
  • Data Loss: Loss or corruption of data or information
  • Service Interruption: Damages from service outages or maintenance
  • Third-Party Actions: Actions of third-party service providers

Damage Cap: Our total liability shall not exceed the amount paid by you for the Service in the 12 months preceding the claim.

Indemnification

You agree to indemnify, defend, and hold harmless GeoInfer and its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from:

  • Your use of the Service in violation of these Terms
  • Your violation of applicable laws or regulations
  • Infringement of third-party rights by your content or activities
  • Your negligent or wrongful conduct

Termination

Termination by Us

We may terminate or suspend your access immediately if you:

  • Breach these Terms or our policies
  • Engage in illegal or harmful activities
  • Fail to pay required fees
  • Abuse or misuse the Service

Termination by You

You may terminate your account at any time by:

  • Canceling your subscription through account settings
  • Contacting our support team
  • Following the cancellation procedures provided

Effect of Termination

Upon termination:

  • Your access to the Service will cease immediately
  • All data associated with your account may be deleted
  • Outstanding fees remain due and payable
  • Certain provisions of these Terms will survive termination

Governing Law

These Terms are governed by and construed in accordance with the laws of [Jurisdiction], without regard to conflict of law principles. Any legal action or proceeding arising under these Terms will be brought exclusively in the courts located in [Jurisdiction].

Dispute Resolution

Before filing any legal action, you agree to:

  • Direct Communication: Contact us directly to resolve disputes
  • Good Faith Negotiation: Engage in good faith discussions for 30 days
  • Mediation: Consider mediation before litigation
  • Individual Claims: Pursue claims individually, not as part of a class action

General Provisions

  • Entire Agreement: These Terms constitute the complete agreement between us
  • Severability: Invalid provisions do not affect the validity of remaining terms
  • No Waiver: Failure to enforce any provision does not constitute a waiver
  • Assignment: We may assign these Terms; you may not without our consent
  • Force Majeure: Neither party is liable for delays due to circumstances beyond their control

Changes to Terms

We may modify these Terms at any time. We will notify you of material changes by:

  • Posting updated Terms on our website
  • Sending email notifications to registered users
  • Displaying prominent notices in our Service
  • Providing at least 30 days' notice for material changes

Your continued use of the Service after changes take effect constitutes acceptance of the modified Terms.

Contact Information

For questions about these Terms of Service, please contact us:

Legal Team

legal@geoinfer.com

General Support

support@geoinfer.com

Mailing Address

GeoInfer Legal Department
[Company Address]
[City, State, ZIP Code]

Business Hours

Monday - Friday, 9:00 AM - 5:00 PM [Time Zone]